Become a Mediator

There are two sides to every story. Well, three, if you count the Mediator..

Mediators act as a link between two conflicting parties, helping them resolve their disputes in a fair and neutral manner.

Aside from ensuring that everyone’s voices are heard, the work they do is vital in helping the two opposing sides reach an amicable agreement, without the need for further legal action.

Typical conflicts heard by a Mediator include separating or divorcing couples, custody battles, issues between landlords/tenants, and employment disputes.

Day-to-day duties for a Mediator may include:

  • Meeting clients to discuss their issue
  • Asking questions to gather more information
  • Determining the ideal outcome for each party
  • Making both parties see the others point of view
  • Suggesting workable ways to resolve the problem
  • Providing written summaries of what’s been agreed
  • Referring clients to legal authorities when mediation isn’t working

Is it Right for Me?

First and foremost, you’ll need absolute objectivity, and be able to maintain an unbiased approach to your work at all times, in order to become a Mediator.

You’ll be speaking with people from all walks of life, many of whom may get particularly passionate or upset when conveying details of their conflict. Remaining impartial won’t always be easy, and keeping calm under this intense pressure will be key to your success.

However, it’s important to remember that mediators are not allowed to provide counselling or legal guidance for a person’s problems. Any extra attention or advice provided will effective render their services invalid.

Other key skills for a Mediator include:

  • Excellent interpersonal skills
  • Empathy
  • Tact
  • Patience
  • Assertiveness
  • A non-judgemental approach

Ok, I’m interested. What do I do next?

We run training courses throughout the year. Why not give us a call? We can have a chat, see if you have the potential to be a great mediator. Fill out the form below, and someone will get in contact with you soon.